Before departure
How do I pay for my trip?
The stay must be paid within 30 days before arrival
Will I receive a receipt after my payment?
You will receive a receipt after your payment
Are lift cards included in the price?
No, lift cards are not included in the price. You can see the prices here
Do I need to bring a picture to the lift card?
No
What is kurtax?
Kurtax is a local tax, which is paid to the local municipality
What should I bring, when staying in one of your apartments?
All properties are with a fully equipped kitchen, but you need to bring stuff such as tea towels, dish brush, dishcloth, soap, toilet paper etc.
Are towels and linen included in the price?
No, towels and linens are not included. It is optional if you want to bring it yourself or rent it for 10 € per person.
Is the finale cleaning included in the price?
No the finale cleaning, is not included in the price.
How much snow is there at the location?
You can see the weather forecast here at alpentravel.com
Are snow chains required in Austria?
Yes
Rules of cancellation
See general trading conditions
Is it allowed to bring animals?
Contact us to hear the rules about this at the individual accommodation.
Bringing your baby or toddler
If your are bringing a baby or a toddler, we can make sure that a baby cot and a baby chair are ready upon arrival. Prices are 20 € per unit.
During
How do I get the keys to the apartment?
Information about keys will be send along with your receipt
When can I check in?
From 4.pm
When do I need to check out?
You must check out no later than 10.00 am
Smoking
It is not allowed to smoke in our apartments
After
What do I do, if I forgot something?
You can contact us at info@alpentravel.com
What do I do, if I have a complaint?
Send us an email at: info@alpentravel.com and explain to us, what this is about, and then we will make sure to get back to you as fast as possible.
Über uns
AlpenTravel ist ein auf Ski Amadé spezialisiertes Unternehmen in Österreich. Wir legen großen Wert auf gute Kenntnis der einzelnen Destinationen, über die wir in unserem Portfolio verfügen. So können wir unsere Kunden optimal beraten und ein gutes Kundenerlebnis schaffen. Für AlpenTravel stehen Kunden und Gäste an erster Stelle.
Wissenwert
Deine nächste Reise
Mitarbeiter
Alpen Travel
Österreich
Tel. 0043 64342013
info@alpentravel.com
Karl-Heinrich-Waggerl-Straße
7C, 5640 Bad Gastein ATU
63245429
Dänemark
Tel. 0045 71704460
info@alpentravel.com Ahlgade 1C
4300 Holbæk
CVR 37528420
Wir sorgen für Ihre Sicherheit und halten selbstverständlich alle vorgeschriebenen Covid-19 Massnahmen strengstens ein. Wir durchführen extra Covid-19 Reinigung, und Sie können sorgenfrei bei uns buchen.